Webclusion Privacy Policy
Last Updated: December 22, 2025
1. Introduction
Webclusion (“we,” “us,” or “our”), operated by VM Webclusion Pvt. Ltd., is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://webclusion.com/ or engage our digital marketing, WhatsApp marketing, and web development services.
This policy is designed to comply with the Information Technology Act, 2000, the Digital Personal Data Protection (DPDP) Act, 2023, and the DPDP Rules, 2025.
2. Data We Collect
We collect only the minimum data necessary to provide our services:
- Identity Data: Name, business name, and job title.
- Contact Data: Email address, phone number (for WhatsApp/calls), and office address.
- Technical Data: IP address, browser type, and usage patterns via cookies.
- Marketing Data: Preferences in receiving marketing communications from us.
3. Purpose of Data Processing
We process your personal data for the following “Specified Purposes” as per the DPDP Act:
- To respond to inquiries regarding our AI-powered website and SEO packages.
- To execute WhatsApp Marketing campaigns (via our partner, Interact/Meta).
- To improve our website performance using AI analytics.
- To comply with legal obligations and prevent fraudulent activities.
4. Consent and Your Rights
By using our website or services, you provide “free, specific, informed, unconditional, and unambiguous” consent. Under the DPDP Act, you have the right to:
- Access & Review: Request a summary of your personal data being processed.
- Correction & Erasure: Update inaccurate data or request deletion of data no longer needed for the specified purpose.
- Withdraw Consent: You may withdraw your consent at any time by emailing us. We will stop processing your data within 48 hours of such a request.
- Grievance Redressal: If you have concerns, you may contact our Grievance Officer.
5. Third-Party Sharing (WhatsApp & AI Tools)
We do not sell your data. However, we share data with trusted partners to deliver services:
- Interakt (Meta Business Partner): For managing WhatsApp API campaigns and automated bots.
- Hosting & AI Providers: To maintain website uptime and AI-driven branding tools. All third-party processors are contractually bound to maintain the same level of data protection as Webclusion.
6. Data Retention and Security
- Retention: We retain logs and personal data for a minimum of one year as per DPDP Rules 2025, or as long as necessary to fulfill the service purpose.
- Security: We implement industry-standard encryption (SSL), access controls, and regular audits to prevent unauthorized access or data breaches.
7. Grievance Officer
In accordance with the DPDP Act 2023, for any queries or grievances, please contact:
- Name: Gaurav Makkar
- Designation: Digital Marketing Consultant and Founder
- Address: 1001-1008, 10th Floor, DLF Corporate Greens, Sector 74, SPR Road, Gurgaon – 122004, Haryana, India
Email: gaurav@webclusion.com